This session will discuss some of the fundamentals of customer success and how recruiting and talent leaders can leverage established best practices and strategies from the customer success function to improve the candidate experience across all stages of the candidate journey.
At our In-house Recruitment Live London one-day conference and exhibition, Andy Cammack discussed how to improve the candidate experience through cross-functional collaboration, ongoing feedback and internal advocacy and stakeholder management across the candidate lifecycle and much more!
Topics Discussed:
- How to build a well defined and optimized candidate journey across the various touchpoints of the hiring lifecycle while identifying opportunities for continuous improvement around hiring success plans, driving increased engagement and creating candidate experience playbooks
- How to determine, drive and demonstrate the organizational value and employer brand impact delivered through an improved candidate experience, and how to ensure an optimal return on your recruiting investment
- How to improve the candidate experience through cross-functional collaboration, ongoing feedback and internal advocacy and stakeholder management across the candidate lifecycle
