Jo Lumb

Team Leader Customer Success at


Experienced Customer Service Manager with a demonstrated history of working in the computer software industry. Skilled in Customer Service, Management. Excellent ability to lead teams, identify customer needs, drive service improvements and support new business wins and develop multiple and major existing accounts. Working as a part of our Key Accounts team at Reed building strong, credible relationships with our clients by supporting them to optimise and maximise their ROI.


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