Recruitment Room 101: The ultimate candidate experience showdown
Clunky comms, lack of transparency, biased processes — we’ve all seen the dark side of candidate experience. In this lively session, Tribepad’s Matt Ingram-Smith and a panel of TA pros exposed the worst offenders in hiring and debated which truly deserve a place in the Recruitment Room 101 vault.
Catch up on all the laughs, lively debate, and practical takeaways you can use to improve your own candidate experience. Because great hiring isn’t about perfection — it’s about progress, empathy, and building a process that actually works.
Topics discussed:
- Expert insights on how to mould bad practice into moments that build trust and brand loyalty
- Real-world examples of how simple CX fixes can boost conversion, reduce drop-off, and attract better talent
- Reimagine your hiring journey with high-impact changes to salary transparency, diversity messaging, comms, and more.
- Quick-fire opportunities to share your own “candidate experience confessions”
After 10 years working within recruitment and software sales, Matt managed to combine both worlds when joining Tribepad. He’s passionate about helping recruiters hire fairer, faster and better, and is our resident expert on all things public sector, leading the charge on helping Tribepad’s growing customer base in local government to transform their hiring processes. Tribepad is used by more than 25 million people across the globe in 16 languages. Clients include The BBC, Tesco, Subway, NHS Professionals, Grant Thornton and The Church of England.
Natasha Preocanin is the Managing Director for In-house Recruitment (IHR), the largest and most engaged community for In-house Recruiters. Our 20,000+ community benefit from over 70 live and virtual events each year ranging from our 1000-strong exhibitions and high profile awards to exclusive half-day breakfasts and targeted dinners for Recruitment Leaders. We also produce industry leading digital whitepapers, webinars and leadership videos alongside high value community forums and an all-inclusive supplier directory. With a background in events, Natasha’s joined the company in 2012 as an Events Executive and quickly progressed up the ranks to her current position as MD. She now leads the company in becoming the go-to resource for all In-house and Talent Acquisition teams who are looking to become better recruiters. Natasha can often be seen on stage, hosting our events or behind a microphone, interviewing a host of industry experts.
Event partner
Tribepad is the trusted tech ally to smart(er) recruiters everywhere – designed to help you fall back in love with recruiting.
Combining ATS, CRM, Video Interviewing, and Onboarding plus a strong integration ecosystem and switched-on, passionate team cheering you on, our talent acquisition software is a springboard for better for everyone.
Trusted by organisations like the BBC, Tesco, NHS Professionals, Subway, Sodexo, and Surrey County Council, 25 million people in 16 languages use Tribepad.