On the 14th April 2016, the hugely successful ‘Conversation’ In-house Recruitment Conference took place in London. In the ultimate learning & development day for In-house Recruiters, London based Recruiters witnessed completely unique case-study presentations from world-class speakers, as well as benefiting from intimate, educational roundtable discussions with industry peers.

Adrian Wightman, Head of Resourcing at RWE gave a fascinating presentation on the importance of feedback in understanding good candidate experience, how feedback has improved the candidate experience with npower, why great candidate experience is important to any organisations success and the good recruitment campaign. Check out the video of his presentation, and the presentation itself in more detail below:

candidate experience pres page




candidate experience stats 1


Key observations

What are the challenges?

  • Lack of communication
  • Hiring manager feedback quality is a big issue
  • Time and resources
  • Consistency and a solid process

What can you do to improve your candidate experience?

  • Lead times of getting back to people
  • Maintain and update candidates on a regular basis
  • Chase candidate feedback both successful and non-successful
  • Hiring manager training and buy-in
  • Induction programme








To benefit from more events like this one, and for ongoing resources and inspiration to help improve your in-house recruitment team, join The In-house Recruitment Network for free today. The In-house Recruitment Network is the fastest growing community for In-house Recruiters and HR professionals in the industry. Members benefit from helpful and informative online forums, specialist breakfast events, high value conferences and of course the official In-house Recruitment Awards.


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